Top frequently asked questions
Q: Do you help with product development? A: I have our dedicated R&D facilities to help with your recipes developments this facility equipped with miniature replica of our full-scale factory and will ensure ease of transition to full-scale production.
Q: Do you assist with export documents? A: Yes, we will assist with export documentation to support your export process for various international markets. Our team will provide the necessary documentation to ensure compliance and streamline your export process to the destination markets.
Q: What is the key difference between cat and dog recipes? A: Cats are obligate carnivores, meaning their nutritional needs are distinctly different from dogs, which are omnivores like humans. Cats require a higher protein intake and specific essential amino acids, such as taurine, which must be provided through their diet. Our recipes are carefully formulated to meet these unique nutritional requirements, ensuring optimal health and well-being for cats and dogs.
Q: What types of tests do you perform before export? A: We conduct standard export testing to ensure compliance with New Zealand MPI export standards. This includes basic nutritional analysis and microbiological testing. If your destination country requires additional or specific testing, please let us know. We can arrange the necessary tests to meet your import requirements.
Q: Will you assist with product registration for the Chinese market? A: Yes, we will guide you step by step through the China product registration process to ensure your pet food is fully compliant with Chinese regulations.